Cameraland.nl - Reviews & Ervaringen

Too bad to read this review here. After telephone contact about your complaint, we sent you a return label with which you could return the camera to us free of charge. Upon return, I found that there was indeed minor damage to the housing. Something that is indeed not right. Furthermore, it was clearly visible that this was a new product, the packaging had never been opened. We have offered to send you a new camera. However, you choose to get your money back. We will reimburse you promptly.
Nowhere in this story have we betrayed your trust or treated you unfairly. I'm sorry that you see it that way and would like to understand where this comes from. If we can help with anything else, you know where to find us.

Too bad to read this review here again. After telephone contact about your complaint, we sent you a return label with which you could return the camera to us free of charge. Upon return, I found that there was indeed minor damage to the housing. Something that is indeed not nice. Furthermore, it was clearly visible that this was a new product, the packaging had never been opened. We have offered to send you a new camera. However, you choose to get your money back. We will reimburse you promptly.
Nowhere in this story have we betrayed your trust or treated you unfairly. I'm sorry that you see it that way and would like to understand where this comes from. If we can help with anything else, you know where to find us.

Bedankt voor de review en de tip. We nemen dit mee in de verbetering van onze levering en service.

Veel plezier van de nieuwe tas, en hopelijk tot ziens.

Bedankt voor de mooie review. Fijn om te horen dat je een goede ervaring hebt met ons, daar doen we het voor.

Hopelijk tot ziens!

Thank you for the nice review. Great to hear that you had a positive experience with us. If there is anything we can do for you in the future, we would love to hear from you!

Goed om te horen! Bedankt.

Fijn, bedankt voor de positieve review!

Jammer om dit hier terug te lezen. Ik wil dit verder niet te persoonlijk maken zo online, maar dit is natuurlijk niet hoe het is gegaan. Mijn collega heeft u eerst aangeboden om een accessoire toe te sturen als tegemoetkoming, daar ging u mee akkoord. Echter was ik het met u eens dat u het verschil in bedrag moest terugkrijgen, en dat hebben we voor u geregeld. Fantastische service vond u het. En dan kom ik dit tegen. Erg jammer, gezien wij onze klanten altijd eerlijk en met vertrouwen behandelen.

Bedankt voor de positieve review en veel plezier van je nieuwe Sony!